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Recensioni — 3
Best club ever! Very friendly helpful young lady at reception . Clean swimming pool and best Sauna. For sure I will join the membership from November . after my holiday!
BEWARE of the worst customer service I've ever experienced in a gym - Sonny is unresponsive and unprofessional. The team working on site gym is very kind and responsive, but they cannot handle certain issues themselves, they need to go through a parent company, so the only option is to send an email online. I was incorrectly charged a fee (more than 1 year after I concluded my membership), and have been fighting for several months to try to get this issue resolved. Clubsportive sent me to a debt collector for an unpaid bill that was incorrectly attributed to me, even though I reached out several times to try to resolve the issue with them, and never got any response. Each time I reach out to Sonny in the parent company to try to get refunded it takes weeks to get a response from him. The in-house staff are doing the best that they can to help me - but beware of any interactions you need to have with Sonny and the parent company, or you may end up in a months-long fight to try to get your money back
Best gym in town. Spacious, with great equipment. The staff is very friendly and helpful.
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