Albert Ch'ng

At approximately 1400hrs on 14Nov23, I was eating my bowl of kimchi ramen when I decided to add more sesame to my bowl. As I was shaking the stainless steel sesame canister, two cockroaches feel into my bow. One got drowned in the hot soup and another ran out of the bowl.

I informed a staff member and she dealt with the runaway cockroache and then took the bowl away. Not sure what she did with it but she brought back the same bowl with the dead cockroach in there to me, expecting me to continue eating.

I am appalled by the lack of food safety training to their staff. Even the more senior staff look unfazed and just took away the sesame container (which was left there by the first staff) when I told him what happened. Nobody attempted to check all the other sesame shaker for cockroaches.

This is very bad. If that's the attitude with cockroach infestation in the dining room, I can't imagine what's going on inside the kitchen.

I'm posting this here because I have attempted to give this feedback through their Facebook page and didn't even get an acknowledgment.