Hotel | Luoghi dentro Edimburgo, Regno Unito

If your use to a larger hotel hub is not for you. Comfortable bed, nice shower. A/c was dirty ( reported but not cleaned after 2 days), very small bathroom making room very hot when we both showered, mold present due to again faulty ventilation. Staff were nice, breakfast (continental), did not have a very good variety for me. Coffee machine also broken leaving instant your only choice.
Good position for lower access to the Royal Mile. With secure parking close by hence stars

Great location only a few minutes walk from the station. The staff are friendly and the rooms are adequate. No tea or coffee in the room but you can go downstairs which isn't ideal. Breakfast is good at fiver .. decent enough for the money. Cleanliness could be better .. rooms were a bit grubby and communal areas were too with rubbish in the stairwells every day we were there. All in all though I'd recommend it!

First of all, I'd like to thank the staff at the hub for doing the best they could with the resources they had available. Our interactions with staff were pleasant and they are very patient. We had a two night stay here. The first night, we had no working air conditioning or wi-fi. There was no one available until the next morning capable of fixing either. The room was extremely uncomfortable given the unseasonably hot weather. Key cards stop working at least once a day and you have to walk down to the front desk to get them reactivated. There's no way to contact the front desk from the hotel rooms. The second morning of our stay, the fire alarms in the whole building went off and everyone had to be evacuated at 8am onto the street. An employee told me this was because of steam from someone taking a hot shower, and it has happened before. It's a known issue that hasn't been addressed. The key cards being defective is a known issue that hasn't been addressed. The lights in the room are controlled by motion and will shut off within minutes of someone going out the door. This happened when my girlfriend went down to get coffee and I was in the shower. Since there are no motion detectors in the shower, I found myself in complete darkness standing in the shower with the water on. Luckily when I opened the shower door the lights came back on. However, being in an unfamiliar room, soaking wet, on wet floor is an extreme safety hazard. I could have easily fallen and been injured. These are all problems that shouldn't be occurring at a hotel like this with many locations and a lot of experience. They are known issues that are occurring at many of their locations besides this one. This particular hub, however, was by far the worst of the 3 we stayed in on a 10 day vacation in the UK. We were extremely disappointed and have no intentions of staying in a hub again. It's not worth the money and was a disaster.

Pros. Location is excellent, bed is very comfortable. Nice shower and products.

The room is fine for one person but it is way too small for a couple.

No staff were around to help when the key card stopped working. Everything at reception is automated so there is no welcome, nobody to guide you, and it felt very soul less!